Payment Instructions – Cosmic Haus

At Cosmic Haus, we offer secure and convenient payment options, including Interac e-Transfer and Credit Card payments. Please carefully follow the instructions below to ensure a smooth transaction.

1. Interac e-Transfer

We accept Interac e-Transfers for fast, secure transactions. Follow these instructions exactly—any mistakes will require you to cancel and resend the transfer.

✅ Step 1: Log in to your online banking via desktop or mobile app.
✅ Step 2: Select Interac e-Transfer and choose “Send Money.”
✅ Step 3: Add a new recipient with the name: pay q
✅ Step 4: Enter the recipient email address: [email protected]
✅ Step 5: Set the security question to: “Favourite place?”
✅ Step 6: Set the security answer to: “Canada” (Avoid using brand or industry terms).
✅ Step 7: In the message section, enter your order number ONLY (NUMERICAL VALUES ONLY, no letters or symbols).
🔹 Example: If your order number is 63728, your message should be 63728.
✅ Step 8: Ensure the payment matches your exact order total before sending the transfer.

📌 Important Notes:

  • Orders are processed once payment is received.
  • If you do not follow these instructions correctly, the deposit will not be received, and you will need to cancel and resend the e-transfer.
  • This email is only for e-transfers—customer support inquiries will not be attended to at this address.
  • For customer support, please contact us at [email protected].

2. Credit Card Payments (For Eligible Customers Only)

We accept credit card payments for customers who meet the following eligibility criteria:

✅ Credit Card Eligibility Requirements:

  • You must have a verified account on our website.
  • You must have a minimum spend of $200 across three separate purchases before gaining access to credit card checkout.
  • Once eligible, the credit card option will be automatically available at checkout.

📌 Important Notes:

  • This policy is in place to prevent fraud and ensure secure transactions.
  • If you qualify but don’t see the credit card option, contact us at [email protected] for assistance.

💡 Need Help?
For any payment-related questions or issues, please contact us at [email protected].

Thank you for choosing Cosmic Haus – your trusted source for premium products! 🚀